Last week we received a bill from Cox for 1 cent !! I didn't want to use a 50 cent stamp to pay the 1 cent so a couple of days ago we took the bill and 1 cent to the Cox center where we closed the account. The fellow told me he could not take cash there, but I could use a check or credit card for the 1 cent !! Are you kidding??? He informed me I could pay the bill at 7 Eleven. So off Mel and I go to the 7 Eleven a couple of blocks away.
I find the payment machine and begin to log in. I clicked under the section for tv. No Cox. I ask the clerk about this so she comes to the machine and clicks under the same heading. Still no Cox!! I ask about the section for utilities - and there was Cox. Why under utilities I cannot understand nor could the clerk. I proceed to enter our account number and things are going well until I reach the end part and it says, "You will be charged $1.50 for payment on this machine." Really???
By this time I am irritated at the difficulty of just trying to pay our bill !!
We go home and I call Cox payment center. The recording tells me I will be charged $10 for paying this way, then an associate came on the line. I ask her if I would be charged for trying to pay our 1 cent bill. She first said, "I could use check or credit card to pay. I replied, "Really! For just trying to pay our 1 cent bill!!" She then said, "Oh, just a moment." I waited, then, she came on the line and told me she had cleared the account. I thanked her for her help!
I am not overly confident that this has been taken care of! I suppose we will find out in a month!!
If we do receive another bill for 1 cent, I will put a penny in the envelope with the bill and use a 50 cent stamp to send it!
All of this hassle of trying to be honest and pay our bill!!
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